We are closely monitoring Hurricane Milton, if you have any questions about your policy, please call us at 800-255-6792. To report a claim, please call 800-255-0187 or visit afi.org/claims Report a claim

Learn how switching to Paperless Billing and EFT today can benefit YOU!

You may have noticed that the mail is running slower than normal. Even after the rush of the holidays passed, the postal service is having a hard time handling the volume of mail going back and forth.

Included in this delay are important papers sent from AFI and any payments mailed to us. There is currently no timeline that addresses this problem, nor an explanation of why this is still a problem.

There are ways we can help fix that when it comes to receiving your AFI statements and making your payments.

Choose Paperless Billing to:

  • help reduce the risk of lost statements and mail fraud

  • reduce clutter

  • receive email alerts when your bill is ready, instead of being dependent on the mail

Choose Electronic Funds Transfer (EFT) to also:

  • save time – no more opening statements and writing checks

  • guarantee payments are received on time, and don’t become past due

Signing up is easy, register or login to afi.org/AFIconnect and enroll in Paperless Billing and EFT today, or call a Payment Representative at 800-524-9325. Once you have enrolled in AFIconnect you will also be able to view and print your insurance documents and submit a claim.

Remember to call and cancel your policy if you sell your home.