Congratulations to Sarah Streyder the 2022 Armed Forces Insurance Military Spouse of the Year® Learn More

Claims

How to Report a Claim

At Armed Forces Insurance, we take pride in providing exceptional personal service to our members. We will work closely with you throughout the entire claims process. If you have an Armed Forces Insurance Exchange policy, you can quickly report a claim by logging in or calling 800-255-0187. Please report your claim to us as soon as possible.

Download Homeowner Claims Brochure

In order to expedite the claim reporting process, please have the following information available:

  • Your name, address and phone number
  • Your Armed Forces Insurance policy number
  • The date and time of your loss
  • A description of what occurred

What to expect:

  1. Once your claim is assigned to a claim representative, they will contact you to discuss your claim and go over the claims process.
  2. Your claim representative will work with you to accurately evaluate your claim.
  3. We'll assess your claim, complete it as quickly as possible, and contact you as necessary.

General correspondence related to your claim may be sent to the following:

Email: claims@afi.org
Fax: 800-828-7731
Mail: 550 Eisenhower Rd. Leavenworth, KS 66048

Armed Forces Insurance Agency provides insurance coverage through various national carriers. If you have a policy through one of these carriers, you can quickly report a claim by contacting the partner listed on your policy:

AIUA (Alabama Wind)
866-780-2482
aiua.org

Allied /Nationwide
800-421-3535
alliedinsurance.com

American Collectors
800-360-2277
americancollectors.com

American Modern Insurance Group (AMIG)
800-375-2075
amig.com

ASI/Progressive Home Advantage
866-274-5677
americanstrategic.com

ASI Flood
866-511-0793
americanstrategic.com

Attune
888-530-4650
attuneinsurance.com

BTIS
877-649-6682

Burns & Wilcox
913-451-3135
burnsandwilcox.com

Chubb
800-252-4670
chubb.com

Citizens
866-411-2742

Coterie
800-566-1011
coterieinsurance.com

Foremost
800-527-3907
foremost.com

Gulfstream
866-485-3005

Hagerty Auto
800-922-4050
hagerty.com

Hagerty Marine
877-922-9701

Hiscox
866-283-7545
hiscox.com

Homeowner's Choice Insurance (HCI)
866-324-3138
FNOL@hcpci.com

Heritage
855-415-7120

Insurance Helper
530-477-6521

Mercury
800-503-3724

Nationwide Business Solutions (NBS)
800-444-1744

NEXT
855-222-5919

NFIP
800-638-6620

Novus Underwriters
949-701-4613
novusunderwriters.com

Pacific Specialty
800-962-1172

PersonalUmbrella.com
800-564-1799

Progressive
800-274-4499
progressive.com

RLI
800-444-0406
new.claim@rlicorp.com

RVNA
800-364-2433
rvnuccio.com

Safeco
800-332-3226

Safepoint
855-252-4615
safepointins.com

SCWHUA
800-236-1873

Southern Fidelity
866-722-4995

SWBC
866-679-5782

Tapco
800-334-5579

The Hartford
800-253-5860
thehartford.com

Travelers
800-252-4633

TWIA
877-281-1431
twia.org

The Woodlands Insurance Company (TWICO)
866-849-1315
twicoclients.com
claims@siservices.com

United States Liability Insurance (USLI)
877-934-7094

Universal North America
866-999-0898

USAssure
800-800-3907

Velocity
844-878-2567
velocityrisk.com

WNC
800-627-7601

Wright Flood
800-725-9472
wrightflood.com