Claims
How to Report a Claim
At Armed Forces Insurance, we take pride in providing exceptional personal service to our members. We will work closely with you throughout the entire claims process. If you have an Armed Forces Insurance Exchange policy, you can quickly report a claim by logging in or calling 800-255-0187. Please report your claim to us as soon as possible.
Download Homeowner Claims BrochureIn order to expedite the claim reporting process, please have the following information available:
- Your name, address and phone number
- Your Armed Forces Insurance policy number
- The date and time of your loss
- A description of what occurred
What to expect:
- Once your claim is assigned to a claim representative, they will contact you to discuss your claim and go over the claims process.
- Your claim representative will work with you to accurately evaluate your claim.
- We'll assess your claim, complete it as quickly as possible, and contact you as necessary.
General correspondence related to your claim may be sent to the following:
Email: claims@afi.org
Fax: 800-828-7731
Mail: 550 Eisenhower Rd. Leavenworth, KS 66048
Armed Forces Insurance Agency provides insurance coverage through various national carriers. If you have a policy through one of these carriers, you can quickly report a claim by contacting the partner listed on your policy:
AIUA (Alabama Wind)
866-780-2482
aiua.org
Allied /Nationwide
800-421-3535
alliedinsurance.com
American Modern Insurance Group (AMIG)
800-375-2075
amig.com
ASI/Progressive Home Advantage
866-274-5677
americanstrategic.com
ASI Flood
866-511-0793
americanstrategic.com
Bankers
800-765-9700
Chubb
800-252-4670
chubb.com
Citizens
866-411-2742
Foremost
800-527-3907
foremost.com
Gulfstream
866-485-3005
Hagerty Auto
800-922-4050
hagerty.com
Hagerty Marine
877-922-9701
Homeowner's Choice Insurance (HCI)
866-324-3138
FNOL@hcpci.com
Heritage
855-415-7120
Mercury
800-503-3724
NFIP
800-638-6620
Pacific Specialty
800-962-1172
Progressive
800-274-4499
progressive.com
RLI
800-444-0406
new.claim@rlicorp.com
Safeco
800-332-3226
Safepoint
855-252-4615
safepointins.com
Sawgrass Mutual
877-853-4336
SCWHUA
800-236-1873
Southern Fidelity
866-722-4995
SWBC
866-679-5782
The Hartford
800-253-5860
thehartford.com
Tower Hill
800-342-3407
www.thig.com
Travelers
800-252-4633
TWIA
877-281-1431
twia.org
Universal North America
866-999-0898
Velocity
844-878-2567
velocityrisk.com
WNC
800-627-7601
Wright Flood
800-725-9472
wrightflood.com